Purchase terms

Find important information about purchasing from Nextron, including warranty, support, pricing, payment, shipping and liability

Terms and information when purchasing from Nextron

We want purchasing from Nextron to be simple and predictable. Below, you’ll find the terms that apply to our products and services. If you have any questions or need assistance, you’re welcome to contact us.

5 year warranty

We provide a 5-year warranty on all complete servers and workstations. The warranty covers errors and defects that occur during the warranty period of the system, which have not occurred due to incorrect or careless treatment. Batteries have a 2-year warranty. The manufacturer's warranty applies to Desktop and Cloud Storage media.

Free support

Support via email and phone is free throughout the lifetime of your system. Our experienced technicians can assist with technical questions, troubleshooting and advice both before and after delivery. We focus on providing quick responses and practical solutions, so you can get the help you need when questions or issues arise with your system.

Pricing

All prices are quoted exclusive of value added tax. Prices are subject to change without notice as a result of changes in our suppliers' prices or changes in exchange rates. We reserve the right to correct any errors or mistakes in pricing on our website. Prices cannot be changed after the order has been manually confirmed by our seller. Freight and freight insurance come at an additional cost.

Payment

Credit is granted to companies after a credit rating. For public companies and corporate customers, we offer leasing. Please reach out to us for leasing prices.

Shipment

Items in stock will be shipped the same day when ordering before 4 pm (CET). We deliver in Norway with Bring and Schenker. In Oslo and the surrounding area, we send by courier. We ship worldwide with UPS, with next day delivery to most places in Europe and two days to the rest of the world. If urgent, it can be sent by express courier services on the hour or by Jetpak for same day / evening delivery by air.

Liability

Compensation for product failures is limited to the purchase price. In addition, Nextron AS cannot be held liable for any costs incurred by the customer due to delayed delivery, product failure, loss of data or damaged goods.

Questions about our purchase terms?

Have questions about payment, delivery, warranty or other terms when purchasing from Nextron? Send us a message and we'll help you find the information you need.